Business Analysis skills are increasingly in demand as organisations grapple with the need to ensure better return on project investment.
Business analysis is there to help businesses do business better. Business analysts map out obstacles, analyse needs, manage project teams and implement changes that provide a critical role in determining project failure or success. They work as a translator or liaison between stakeholders to help them better understand the organisation’s structure, policies, and operations.
Traditionally, business analysts sat in the IT department – but their skills are now in demand across the board as organisations grapple with the need to ensure better return on project investment.
"More than 70,000 professionals worldwide
have got their Business Analysis skills via BCS"
The Business Analysis Foundation course is the cornerstone of the BCS Business Analysis Curriculum. It is an internationally-recognised qualification relevant to anyone requiring an understanding of Business Analysis including business analysts, business managers and their staff, business change managers, project managers, system developers.
This course comprehensively covers the BCS syllabus and prepares participants for the Business Analysis Foundation Exam held on the last day of the course.
The Foundation Certificate in Business Analysis will help participants to:
Understand the roles and responsibilities of Business Analysts
Be familiar with best practices in Business Analysis and Requirements definition
Attain new skills to successfully develop, manage, and communicate business requirements and be a productive and contributing member of the Organisational team
The certificate covers the broad range of principles and techniques within the sphere of Business Analysis, and consists of 9 modules:
What is Business Analysis
Developing the Business Case
Defining The Business Problem or Opportunity
Modelling the Future State
Root Causes of Problems
Distilling the Requirements from Models
Solution Vision and Scope
Requirements Definition and Documentation
Who should attend
The Business Analysis Foundation course is relevant to anyone requiring an understanding of Business Analysis including:
Business Change Managers
The BCS International Diploma in Business Analysis
The Business Analysis Foundation course is also the starting point for anyone who wants to attain the BCS International Diploma in Business Analysis. This is an internationally-recognised qualification designed for business and IT professionals who are serious about business analysis and want to demonstrate they have a detailed understanding of business analysis best practice. To attain the Diploma it is necessary to complete four modules – Foundation plus 3 Practitioner – and to then sit an oral exam. ALC offers the three Practitioner modules needed to satisfy the Diploma requirement.
Choosing the right course
There are two leading bodies in the world of business analysis – IIBA (International Institute of Business Analysis) and BCS, the Chartered Institute for IT. The two organisations collaborate for the furtherment of the business analysis profession. ALC offers the BCS curriculum on our public schedule and has the IIBA curriculum (CCBA, CBAP) available for in-house presentation. We recommend the BCS Business Analysis Foundation as the more robust starting point for any individual or organisation starting out on business analysis.
1. Introduction to Business Analysis
The origins of business analysis
The development of business analysis
The scope of business analysis work
The role and responsibilities of a business analyst
2. The Competencies of a Business Analyst
Behavioural skills and personal qualities
The Skills Framework for the Information Age
3. Strategy Analysis
The context for strategy
The definition of strategy
External environment analysis
Internal Environment analysis
4. The Business Analysis Process Model
An approach to problem-solving
The process model
Investigating the situation
Considering the perspective
Analysing the needs
Evaluating the options
Defining the requirements
5. Investigation Techniques
6. Stakeholder Analysis and Management
Stakeholder categories and identification
Stakeholder management strategies
7. Modelling the Business System
Soft systems methodology
Documenting business situations
Business activity models
Business events and business rules
Critical success factors and key performance indicators
Validating a business activity model
Use of business activity model in gap analysis
8. Business Process Modelling
Defining of business process modelling
The importance of business process modelling
The business process modelling technique
Improving business processes
Planning the business process improvement initiative
9. Requirements Engineering
Problems with requirements
The place of requirements engineering in development lifecycles
A process for requirements engineering
Actors in requirements engineering
Building the requirements list
Documenting the requirements
Managing changes to requirements
10. Modelling the IT System
Modelling system functions
Modelling system data
11. Managing the Information Resource
Managing data resources
Support for the systems development lifecycle
Valuing and classifying data
Support for business activities
Technology for capturing and storing data
Security, governance and related issues
12. Making a Business and Financial Case
The business case in the project lifecycle
Assessing project feasibility
Structure of a business case
Presentation of a business case
13. Managing Business Change
Introducing a new system
Emotions and the change process
The need for change management
The change process
Fees Per Person
Business Analysis Foundation (4 days, Course & Exam)
$2,760 + gst
Course presentation, accredited by BCS
Comprehensive ALC course workbook
Official course textbook: Business Analysis, 3rd edition
The BCS Business Analysis Foundation Certificate exam
There are no specific pre-requisites for entry to the course or examination.
The format for the examination is a one hour multiple choice examination. The examination is closed book. Candidates must achieve 26 from 40 questions to pass. Successful candidates are rewarded the BCS Foundation Certificate in Business Analysis.
The course delivery format comprises theory, practical assignments and examination practice.
ALC Group is accredited by BCS as an Accredited Training Organisation for Business Analysis™ Foundation
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"Enjoyed the training very much, learned heaps but have doubts due to work experience. Will definitely apply the knowledge."
Manager, IT Risk & Assurance | Ernst & Young
"Very good training session. Trainer used multiple examples of non-IT situations to cover various aspects of what was being taught which made it not only easier to understand but also interesting."
Senior Applications Specialist | Fairfax Media
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