Creating a culture of excellence using best practice

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Our Value Proposition


ALC-value-proposition

Key Best Practice all under one roof

The ALC Group Training Portfolio is a selectively-designed program that focuses on the best-practice areas of most relevance to organisations today, particularly in the area of Information Technology and Communications.

The aim is to give you the understanding, skills and competencies to make an immediate and demonstrable difference to your organisation and career.  The ALC training program covers the following key areas:

 

Service Management (ITIL®)

ITIL is the best practice framework for IT service management and is the single most important development in the last several years for the improvement of IT processes. ALC offers the leading ITIL® Training certification course program in the Asia-Pacific region, from Foundation level to Intermediate and Expert.

 

Governance (COBIT®)

COBIT® 5 is the global best-practice framework for IT Governance.  Our COBIT® 5 Foundation certification training course is an important stepping stone to ensure that your organisation can take the necessary steps for better governance. In addition we also offer the CISA Certificate, the globally accepted standard for information systems audit and control.

 

Information Security

This is the critical and ever-present issue that all organisations need to address. ALC offers full certification training in SABSA®CISM® and CISSP® – the three most important security certifications for corporates and government departments.

 

Project, Programme and Portfolio Management

Successful project management is one of the most demanding challenges that organisations face. ALC offers full certification training in the world-leading best practice frameworks of PRINCE2® (for projects), MSP® (Managing Successful Programmes), P3O®(Portfolio, Programmes and Project Offices), MoP® (Management of Portfolios) and Managing Benefits™.

 

People Skills

Underpinning all the best practice frameworks is the requirement that the people who work in and run your IT department have a solid foundation in interpersonal skills. Leading with our flagship management course Internal Consulting Excellence, ALC provides a select group of courses designed to underpin the technical and professional skills that are more typically associated with the IT world.

 

Outstanding Trainers

ALC is a specialist training organisation focused on the objective of providing premium quality training. Our trainers are renowned throughout the industry as being of the very highest standard, bringing to bear depth in knowledge, experience and teaching skills. Refer to the Faculty page on our web sites for full details. Our trainers take pride in your education!

 

Cost-effective Regional Solutions

ALC is the leading regional provider of best practice training, with courses being offered throughout Australia, New Zealand, Singapore, Malaysia, Hong Kong and Indonesia. In addition ALC offers maximum flexibility with world-quality training in three different formats – public schedule, in-house and CBT/online.

 

No matter what or where your training requirement, we can structure a program
to suit any situation or budget
.

Australia | New Zealand | Malaysia | Hong Kong | Singapore | Indonesia

 

Best Practice Defined

“Best practice” – the notion that there is a technique, method or process that is more effective at delivering a particular outcome than any other technique, method or process, with fewer problems, fewer unforeseen complications and best prospects for maximising ROI.

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Best practice can also be defined as the most efficient (least amount of effort) and effective (best results) way of accomplishing a task, based on repeatable procedures proven over time for large numbers of people.