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ITIL® Foundation

This 3-day course is the essential starting point for anyone wanting to get started in ITIL.

The ITIL® Foundation qualification is no longer a “nice to have” for IT staff looking to make improvements for their teams or their organisation; it is no longer a differentiator for individuals seeking advancement. This qualification is simply a “MUST HAVE” for any organisation or department or individual concerned with improving IT Service Management.

The ITIL Foundation Certificate is the entry level course for anyone needing to understand ITIL.  The course provides a comprehensive understanding of the ITIL framework and how it is used to enhance the quality of IT services in an ever more competitive market space.

  • Learn all the key features that underpin ITIL
  • Get full preparation for the Foundation Certificate exam

For your convenience you can see full details of this course in Tab view (by selecting the individual tabs above) or in Easy One-Page View.


Why choose ALC:

  • Quality. The ALC reputation is based on the quality of our training and our customer service. Our trainers are all qualified to ITIL Expert level and are genuine long-term practitioners of ITIL who have distinguished themselves as training professionals over many years
  • Reliability. We have been providing ITIL training since 1999 and are the longest serving provider in the Asia-Pacific region. We have a proven track record of helping thousands of people to pass their ITIL exams
  • Value.  Quality usually comes at a premium but we work hard at all levels to ensure competitive pricing, whether you’re a small, medium or large organisation or a private individual
  • Support.  We provide great post-course support to give you timely answers to the questions that come up once the course is over
  • Customer Service.  For us, training is not a sideline activity – it is all that we do. We are a team of dedicated people who care about your success.

Please call us or email if you have any questions or require any further information.


>> Please refer to the tabs above for Course Fees, Course Content, Exams and other information.
For your convenience you may also see the course in print-friendly one-page view .


Next Available Dates

No public courses currently scheduled. Please contact ALC.
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